Frequently asked questions
Your questions,
sorted by topic.
Each answer stands on its own, sorted by topic.
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Before you start
What you need to know in one minute.
What is FC Extensions?
A free WordPress plugin that adds extensions to Fluent Community. You install it once. Then you turn on each extension with a simple switch.
Is FC Extensions free?
Yes. FC Extensions and all the free extensions are free, with a single free license key. The Premium extensions come together in the Founder offer.
Which extension is available today?
Account Deletion, free. Your members delete their own account, and their conversations stay in the community. The next ones are on the way: see all extensions.
Is FC Extensions part of Fluent Community?
No. FC Extensions is an independent product, published by Sdravobiz. Sdravobiz builds software and plugins for WordPress, mostly for Fluent products. FC Extensions is not affiliated with WPManageNinja.
1
The free extensions
Free, with a single key.
Which free extensions are coming next?
24 are planned, including Next Lesson, Resume Lesson, Activity Calendar, Community Calendar, Levels and Rewards, Multiple Reactions and Global Search. See the full list.
Why so many free extensions?
Because we love to give. We want to bring the Fluent community quality extensions, for free. The premium extensions fund what comes next and take you further.
When do the next extensions come out?
What if Fluent Community adds the same feature?
We let you know, and the extension makes way for the Fluent Community feature. When possible, it syncs with it. You enjoyed it before everyone else.
2
The Founder offer
Every Premium extension, for life, with a single key.
What is the Founder offer?
Every Premium extension, current and future, for life, with all their updates. One lifetime license, one key.
Which Premium extensions are planned?
Five: Learning Plugin, Translation, Course Assistant, Multiple Instructors, and Live Sessions and Webinars. They are all included in the Founder offer.
How much is the Founder offer?
Today, €99 for 1 site, €199 for 25 sites and €299 for 100 sites, instead of €599, €699 and €799. You save €500. This price holds until the second Premium extension comes out. Then it goes up with each release, so right now is when it is lowest.
How long is the Founder offer open?
Until the fifth Premium extension comes out. After the offer: €599 for a lifetime license, or a subscription from €249 per year. The sooner you join, the less you pay.
What extras do Founders get?
Early test versions before everyone else, a private space in the community, a vote on the release order and the “Founder” badge.
With the Founder offer, do I still need the free key?
No. Your Founder key replaces the free key and unlocks everything: the Premium extensions and the free extensions. One key for your whole site.
3
Setup and settings
Everything is set up in your portal.
Where are the settings?
In your Fluent Community portal, in the FC Extensions section of the left sidebar: Add-ons, one item for each extension you turned on, Our products and License. In the WordPress admin, an item under Fluent Community takes you there.
How do I get my free key?
Your first name and email are all it takes. FC Extensions and your free key arrive right away, on the page and by email. Then paste the key into the License page of the FC Extensions section, and all the free extensions unlock.
How do I turn on an extension?
Open the Add-ons page in the FC Extensions section, then flip the extension’s switch. It shows up in the left sidebar, with its settings.
How do updates work?
Through the Sdravobiz update system, built into FC Extensions. It lets you know as soon as a version comes out, shows you what changes and installs it in one click. Each package is verified before it is installed. You can also update from the WordPress Plugins screen. New extensions arrive with these updates.
What happens without an active key?
The extensions stay off, and your community works as usual. Activate your key and everything turns back on, with your settings.
4
Your data
It stays on your site.
Where is my community’s data stored?
On your site, with your host. FC Extensions runs on your WordPress, so your members, their posts and their conversations stay on your server.
What is sent to sdravobiz.com?
Your site address, your license key and the installed version, to check the license and offer you updates. Your members’ data stays with you.
5
Help
Answers, and people ready to help.
Where can I ask a question?
In the FC Extensions community, on sdravobiz.com. That is where most of the help happens, and every answer helps everyone.
How do I reach technical support?
Technical support is for customers. You write to it from your customer account on sdravobiz.com.
How can I write to you?
Use the contact form on sdravobiz.com, open to everyone, customer or not.
Another question?
Ask it in the FC Extensions community. Every answer helps everyone.